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Title 5: Centrally Administered Programs Page 70b Iowa Department of Human Services Employees’ Manual Chapter E: Healthy and Well Kids in Iowa (hawk-i) Approval of hawk-i Coverage August 20, 2010 Selection of a Health and Dental Plan Approval of hawk-i Coverage This section explains the procedures for approving hawk-i coverage once eligibility has been determined. The selection of a health plan is covered first, followed by participating health and dental plans, required services, effective date of coverage, enrollment, information provided to enrollees, and notice requirements. Selection of a Health and Dental Plan Legal reference: 441 IAC 86.6, 86.7(1), 86.13(8), 86.3(12) If the applicant lives in a county where there is more than one participating health and dental plan, the applicant must select a health and dental plan upon receiving notice of eligibility for the hawk-i program. Send the family an information sheet that gives a brief description of the participating plans. This information sheet contains the phone numbers and e-mail addresses of the plans so the family can obtain more information. You may provide participating health and dental plan information to families of eligible children by telephone or mail and, if necessary, offer unbiased assistance in the selection of plans. The applicant may designate the plan choice verbally or in writing. If the applicant fails to select a health or dental plan within ten working days of the written request to make a selection, select the plan and notify the family of the enrollment. Select the plan on a rotating basis to ensure an equitable distribution between participating plans. If you assign a child to a health or dental plan, the family has 30 days to request enrollment into another participating plan. All changes are made prospectively and are effective on the first day of the month following the month of the request. If the family has not requested a change of enrollment into another available plan within 30 days, the child will remain enrolled in the assigned plan for the remainder of the enrollment period.