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Title 5: Centrally Administered Programs Page 9 Iowa Department of Human Services Employees’ Manual Chapter E: Healthy and Well Kids in Iowa (hawk-i) Application Processing Revised July 3, 2009 Who Can Apply Application Processing This section explains the procedures for processing hawk-i applications. The mechanics of filing and handling applications are covered first, followed by verification requirements, timelines for processing, and establishing the effective date of coverage. Who Can Apply Legal reference: Iowa Code 514I, 441 IAC 86.3 Anyone has right to apply for hawk-i. Give an application to anyone who asks for one. If the request is by mail or telephone, send the application in the next outgoing mail. Also, advise people making a telephone request that they may apply and submit an application online at www.hawk-i.org. An application can also be downloaded and printed from the web site: www.hawk-i.org.

Mr. E calls hawk-i Customer Service to request an application for children who live with his ex-wife. An application is sent to Mr. E and he is directed to the website for more information even though, if Mr. E files an application, it could not be approved because the children do not live with him. A parent or stepparent who lives with the child should file the application. If a parent is unable to complete the application because the parent is incompetent or disabled, a responsible person may file the application on behalf of the child or may assist the parent in completing the application. The responsible person should be a family member, friend, or other person who has knowledge of the family’s financial affairs and circumstances and has a personal interest in the child’s welfare. A legal representative such as a conservator, guardian, executor, or someone with power of attorney may also file an application on behalf of the child. The responsible person assumes the responsibilities of the incompetent or disabled parent in both the application process and the ongoing eligibility determinations when the parent is unable to do so. If a child does not live with a parent, the person who has the responsibility for the care of the child may apply on the child’s behalf. This person assumes the responsibility for providing all information necessary to establish initial and ongoing eligibility for the child.