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Describe the process for manual follow up. As a part of case management, staff conduct a regular follow-up with clients on their progress and address any concerns or issues that they are experiencing that may impact their participation. Case notes are documented in the HANA system. Due to the update in our system agreement we will be able to validate information in UI participation. Also, we are working on a tracking system for participants that have exited participation as a result of employment. E&T providers will conduct contact at regular intervals to report back on these participants as an aspect of federal reporting. This language is being included in all E&T contracts as a condition in their scope of services. Reports will be provided quarterly. 1/28/26, 11:52 AM State Plan HI FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-hify26stateplan//index.html 39/86