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Page | 2 3.0 PROGRAM OVERSIGHT

The Benefit, Employment and Support Services Division (BESSD) and TANF Program Office

The Hawaii TANF program is managed under BESSD which is responsible for the administration of the program. Under BESSD, the TANF Program Office provides policy and administrative direction in the development and implementation of the TANF program that includes TANF financial assistance benefits, the TANF work program called the First-To-Work (FTW) program, and supportive services.

4.0 PROGRAM IMPLEMENTATION

4.1 Processing Centers

Applications for TANF financial assistance are accepted at any processing centers statewide. There are 21 processing centers that conduct eligibility determination and issues benefits for the state- and federal-funded TANF programs; the Supplemental Nutrition Assistance Program (SNAP); and the state-funded General Assistance and Aid to the Aged, Blind and Disabled programs.

A. Oahu - nine processing centers B. Maui County (includes Maui, Molokai and Lanai) - four processing centers C. Hawaii Island - seven processing centers D. Kauai – one processing center

4.2 FTW Units

The state’s FTW program provides employment and training services, counseling and case management services, and supportive services to TANF applicants and recipients. There are twenty-two (22) FTW units operated by the state and a non- profit organization contracted by DHS.

A. Oahu – six BESSD offices and four contract offices; B. Maui County (includes Maui, Molokai and Lanai) – one BESSD offices and two contract offices; C. Hawaii Island – two BESSD offices and four contract offices; and D. Kaua`i – one BESSD office and two contract offices.

An organizational chart of DHS and BESSD are provided as Attachment A-1. Please refer to sections 16.0 to 22.0 for more information on the FTW program services.