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2.6 Applicant Responsibility

• The household shall cooperate with the provider agency and utility company to enable the provider agency to determine eligibility of the household for the program, including information supported by documents to verify income and other eligibility factors. • Household eligibility shall be based on the information provided as of the date of application and interview.

2.7 Agency Responsibility

• Assist the Applicant with the completion of the application. Application completion meaning the completion of the application process. • When possible utilize First-Contact Resolution, application is processed in a single contact. Assist with the gathering of required documents. • Act upon all reported changes of address and utility account until disposition is made. • Once disposition has been made on the LIHEAP application no further actions shall be taken.

2.8 Categorical Eligibility

A categorically eligible household shall consist of the following: • At least one household member who is in receipt of SSI, TANF, or SNAP. • If not the applicant, documentation showing that the categorically eligible household member resides in the home is required. Verification shall include but not be limited to a rental agreement showing person in the home or current mail or billings received at the residence. • All household members must be listed on the application with their income. • An eligibility determination for LIHEAP is required. • Income is assigned based on the number of eligible household members from the income chart.

2.9 Income Limit:

The household’s countable annual gross income must be less than 150% of the Federal Poverty Level.

2.10 Energy Burden: