12 Fair Hearings,2605(b)(13) - Assurance 13

12.1 How many fair hearings did the Grant recipient have in the prior federal Fiscal Year? 0 12.2 How many of those fair hearings resulted in the initial decision being reversed? 0 12.3 Describe any policy and/or procedural changes made in the last federal Fiscal Year as a result of fair hearings? None 12.4 Describe your fair hearing procedures for households whose applications are denied and/or not acted upon in a timely manner. Should the applicant request a fair hearing, the request is sent to the State LIHEAP office. The State will try to resolve the issue. The State will provide an opportunity for a fair hearing through the Office of State Administrative Hearings to individuals whose claims for assistance are denied or are not acted upon with reasonable promptness 12.5 When and how are applicants informed of these rights? Each applicant will be notified of his or her Fair Hearings Rights or Procedures through receipt of an Information Notice at the time of application intake. Fair Hearings procedures are prescribed in the Fair Hearing Policy for individuals who are denied services or whose application is not acted upon with reasonable promptness. If any of the above questions require further explanation or clarification that could not be made in the fields provided, attach a document with said explanation here.