Documents
When possible, documents are used as the primary source of verification. Documents provide written evidence of the AU’s statements. Documents or photocopies of documents are filed in the case record and/or scanned into the Document Imaging System (DIS) as proof of the AU’s circumstances. All documents scanned into DIS will be tagged, at a minimum, with the Client ID(s) of the individual(s) the document(s) pertain(s) to, the ID(s) of the case(s) impacted, and with the appropriate document “type” (e.g. pay stubs as Proof of Income).