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How does the State agency ensure E&T participants receive targeted case management services through an efficient administrative process, per 7 CFR 273.7(c)(6)(ii)? DCF ensures mandatory E&T participants receive targeted case management services by reviewing local workforce development board case files during monitoring. DCF’s programmatic monitoring reviews include a review of the case managers oversight of assessment, orientation, grievance/compliance, administering of components, employment verification and participant reimbursements. During the monitoring review, the case managers are informed of any identified issues (observation or finding) and are given up to 30 days to resolve. Any unresolved issue (observation or finding) is documented and addressed between DCF’s and FloridaCommerce’s agency leadership to determine a resolution or apply a corrective action. While FloridaCommerce is responsible for the administration of the E&T services and OSST serves as the case management system, DCF ensures participants receive targeted case management through monitoring of the services provided by FloridaCommerce. E&T case managers use OSST as an accountability tool to track participation, reimbursements, notification letters, documents, case notes, activities, and other case management services. Case management appointments are scheduled in a manner that allows appropriate follow up time to discuss progress, appropriate and available components. Participants are able to provide mandatory documentation via electronic communication. Having electronic communication capabilities allows participants to provide documentation timely to their case manager and also maintain compliance with program requirements thereby avoiding adverse impacts to their benefits. How do your offered case management services support the participant in the E&T program and provide activities and resources that help the participant achieve program goals? Case management services provided to E&T participants play a crucial role in supporting participants by providing personalized guidance and resources to help them gain skills, training or work experience needed for employment and self-sufficiency. By addressing individual barriers and connecting participants with the right mix of services, case management helps them successfully navigate the program and achieve their educational and career goals. Such services include, but are not limited to: • Comprehensive assessments – staff conduct thorough assessments to understand a participant’s skills, interests, strengths, and challenges. This helps to identify individual needs and provides information utilized in creating a tailored plan to address barriers to employment. • Employment planning – in conjunction with participants, staff may develop an individualized plan that outlines the specific steps and resources to help the participant achieve goals. • Supportive services/participant reimbursements – case management includes connecting participants with supports to overcome barriers to participation in the E&T program as well as seeking/maintaining employment. Additionally, providing reimbursements for expenses that are reasonable and necessary for program participation. • Progress monitoring – staff provides guidance and support while monitoring the participant’s progress towards goal achievement and making the necessary adjustments along the way. • Referrals to resources – staff connects participants with other training programs, educational opportunities, and other resources in their communities that help them gain skills and experience needed for employment. • Retention – staff may continue to provide case management services, extending beyond initial job placement, with ongoing support to help participants maintain employment and advance in their careers. How does the SNAP State agency ensure the case management services offered do not act as an impediment to successful participation in E&T? The SNAP Employment and Training (E&T) program ensures that case management services are not an impediment to participation through several mechanisms: 1/28/26, 11:18 AM State Plan FL FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-flfy26stateplan//index.html 41/99