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A surcharge is an additional fee that may be charged for using a card at an ATM machine, or for withdrawing cash only at some point of sale machines in retail stores. The surcharge is charged by the owner of the equipment or financial institution supporting the ATM.
Banks and other retailers may have varying surcharges. For example, some banks charge a $1.50 surcharge to customers who do not have an account with them. Other ATMs/financial institutions may charge anywhere from $1.00 up to $3.50 for the same service. Some ATM networks do not surcharge EBT cash cardholders.
Direct Deposit: Individuals can choose to have their TCA benefits deposited into their own bank accounts through direct deposit. TCA benefits are deposited into recipient’s bank account on the same schedule as those posted to EBT accounts at the financial institution designated on the Direct Deposit Authorization form.
DCF provides information on accessing TCA benefits with minimal fees or charges, including an opportunity to access TCA with no fee or charge to the EBT cardholder in a printed informational brochure included with EBT cards. EBT account access, card use, and customer service information is available on DCF’s website.