12 Fair Hearings,2605(b)(13) - Assurance 13

12.1 How many fair hearings did the Grant recipient have in the prior federal Fiscal Year? 0 12.2 How many of those fair hearings resulted in the initial decision being reversed? N/A 12.3 Describe any policy and/or procedural changes made in the last federal Fiscal Year as a result of fair hearings? N/A 12.4 Describe your fair hearing procedures for households whose applications are denied and/or not acted upon in a timely manner. The fair hearing process for applications not acted upon in a timely manner is the same process as a fair hearing for a denial of an application. All applications must be acted upon with “Reasonable Promptness”, which is defined as within 15 business days of application receipt. The first day of application receipt is the date an applicant first applies for assistance. Florida has a minimum process for fair hearing and appeal that all subrecipients must follow: At minimum, the Subrecipients appeals process must provide an opportunity for an applicant or a client to file a written appeal or complaint with the subrecipient program supervisor within 10 working days of receipt of the written Notice of Denial and Appeal or Notice of Approval: 1.a. Upon receipt of a validly filed appeal or complaint, the Subrecipient must responds in writing within 10 business days. 1.b. The applicant or client may appeal the agency’s first response by filing its objections to the response with the subrecipients executive director, or board chair, as applicable within five (5) business days of the first response. 1.c. Upon receipt of a validly filed objective to the first response, the Subrecipient must respond in writing within 10 days, and the response must clearly state the final outcome of the appeal, and that the decision is final and, if applicable, the circumstances under which the applicant or client may re-apply for services. 12.5 When and how are applicants informed of these rights? Applicants are informed of these rights via the approval/denial letter. If any of the above questions require further explanation or clarification that could not be made in the fields provided, attach a document with said explanation here.