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Chapter: 1400 Technical Requirements Program: FS 13 1410.0205 Suspected and Confirmed Multiple SSNs (FS) Suspected multiple SSNs exist when the eligibility specialist has reason to believe that an individual has more than one SSN. Confirmed multiple SSNs exist when an individual presents different Social Security cards with the same or similar names and different numbers.

If either of these situations arises the individual must be asked to clarify the problem with the SSA office. 1410.0300 RESIDENCY (FS) Individuals must live in the state, but do not have to have the intent to permanently reside in the state in which they make application. Individuals in the state solely for vacation purposes are not considered residents. A fixed living or mailing address is not required.

Temporary Cash Assistance requirements for residency will be applied to categorically eligible assistance groups. Homeless individuals are considered residents.

Residency must be verified. This can be accomplished in conjunction with verification of other factors including identity, and through collateral contact or other available documentary evidence. 1410.0310 Temporary Absence from the State (FS) Temporary absence from the state exists when a visit for a period of less than one calendar month is made out of the state and the intent is to return. Household members away from home because of a vacation or illness will maintain their household member status if they are in the home during any part of the calendar month. If the absence is to cover a full calendar month, the individual(s) should be removed from the assistance group. These changes should be reported prior to departure. 1410.0400 IDENTITY (FS) The identity of the individual making application must be established as a condition of eligibility. Use any available documentation as proof of identity, but if unavailable, make a collateral contact. If an authorized representative applies on behalf of a household, the identity of both the authorized representative and the individual making application must be established. If the individual(s) is known to the interviewer, this information must be recorded in order for the identity to be considered established.

Examples of acceptable documentation include but are not limited to:

1. driver’s license, 2. data from the Driver’s And Vehicle Express (DAVE) system, 3. work or school ID, 4. ID for health benefits or for any assistance or social services program, 5. voter registration card, 6. wage stubs, or 7. birth certificate (except for voided Puerto Rican birth certificates after September 30, 2010). 1410.0400.01 Customer Authentication (FS) As a condition of eligibility, applicants and recipients must have their identity verified prior to authorization of benefits. Customer Authentication is a two-step process that “Discovers and Authenticates” an individual’s identity. The discovery process uses the name, social security number, and the date of birth entered by the applicant into the web application to ensure they match an actual identity. In the authentication process, the applicant is asked to answer a series of multiple-choice authentication questions at the end of the web application that only the