9095.2 Types of Claims
There are three types of claims: An . . . is . . . (1) Intentional Program violation (IPV) claim any claim for an overpayment or trafficking resulting from an individual committing an IPV, which is when an individual breaks a FSP rule and is found guilty by a court or an administrative disqualification hearing, or signs a waiver to be disqualified to avoid prosecution. (2) Inadvertent household error (IHE) claim any claim for an overpayment resulting from a misunderstanding or unintended error on the part of the household. (3) Agency error (AE) claim any claim for an overpayment caused by an action or failure to take action by the Division of Social Services (DSS). 13 DE Reg. 1462 (05/01/10)