9093.8 EBT Benefits and Claim Issues

Official source

When the EBT contractor posts the EBT benefits to the household’s account, the household is considered in receipt of those benefits. If the household receives benefits it was not entitled to, DHSS/ARMS will establish a claim. DHSS/ARMS establishes a claim even if the household has not used the benefits in the EBT account. As long as the benefits are in the account, the household has access to those benefits and owes the State the amount of the claim. ARMS must allow a household to pay its claim using benefits from its EBT benefit account according to DSSM 7004.3. Benefits not used for 230 days are stale and ARMS can use the stale benefits to credit a household’s claim with the consent of the household. The EBT contractor will expunge benefits not used for 365 days from the household’s account and credit the amount to a household’s outstanding claim. 12 DE Reg. 1092 (02/01/09) 15 DE Reg. 1030 (01/01/12)

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9093.8 EBT Benefits and Claim Issues

Official source

When the EBT contractor posts the EBT benefits to the household’s account, the household is considered in receipt of those benefits. If the household receives benefits it was not entitled to, DHSS/ARMS will establish a claim. DHSS/ARMS establishes a claim even if the household has not used the benefits in the EBT account. As long as the benefits are in the account, the household has access to those benefits and owes the State the amount of the claim. ARMS must allow a household to pay its claim using benefits from its EBT benefit account according to DSSM 7004.3. Benefits not used for 230 days are stale and ARMS can use the stale benefits to credit a household’s claim with the consent of the household. The EBT contractor will expunge benefits not used for 365 days from the household’s account and credit the amount to a household’s outstanding claim. 12 DE Reg. 1092 (02/01/09) 15 DE Reg. 1030 (01/01/12)