9039.1 Thirty-Day Processing

Official source

Provide eligible households that complete the initial application process an opportunity to participate as soon as possible, but no later that 30 calendar days following the date the application was filed. The following exception applies for residents of public institutions who apply jointly for SSI and food stamp benefits prior to release from the institution per DSSM 9015. For residents of public institutions who apply for food stamps prior to their release from the institution, provide an opportunity to participate as soon as possible, but not later than 30 calendar days from the date of release of the applicant from the institution. The 30 day period begins on the day following the date of the application (do not include the date of application in the thirty (30) days). Action (computer input) must take place on or before the 26th day for mailed EBT cards. Do not delay due to weekends or holidays. If work cannot be completed by the 26th day, the worker issues a pending notice (Form 340) on the 26th day. If the 26th day falls on a weekend or holiday, action must take place on the last preceding day. Action must take place on the 27th, 28th, or 29th day for those clients picking up their EBT cards at a card issuance site. This ensures the client can have access to their benefits by the 30th day. Instances of computer error, such as computer down time, will still be considered errors by FNS, but worker will document the reason in the case record. 9 DE Reg. 799 (11/01/05)

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9039.1 Thirty-Day Processing

Official source

Provide eligible households that complete the initial application process an opportunity to participate as soon as possible, but no later that 30 calendar days following the date the application was filed. The following exception applies for residents of public institutions who apply jointly for SSI and food stamp benefits prior to release from the institution per DSSM 9015. For residents of public institutions who apply for food stamps prior to their release from the institution, provide an opportunity to participate as soon as possible, but not later than 30 calendar days from the date of release of the applicant from the institution. The 30 day period begins on the day following the date of the application (do not include the date of application in the thirty (30) days). Action (computer input) must take place on or before the 26th day for mailed EBT cards. Do not delay due to weekends or holidays. If work cannot be completed by the 26th day, the worker issues a pending notice (Form 340) on the 26th day. If the 26th day falls on a weekend or holiday, action must take place on the last preceding day. Action must take place on the 27th, 28th, or 29th day for those clients picking up their EBT cards at a card issuance site. This ensures the client can have access to their benefits by the 30th day. Instances of computer error, such as computer down time, will still be considered errors by FNS, but worker will document the reason in the case record. 9 DE Reg. 799 (11/01/05)