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DIVISION OF STATE SERVICE CENTERS OFFICE OF COMMUNITY SERVICES DELAWARE ENERGY ASSISTANCE PROGRAM OPERATIONS MANUAL (DEAP) NUMBER: 1400 Program: LIHEAP/Program Integrity Plan STANDARD OPERATING PROCEDURE: LOW-INCOME HOME ENERGY ASSISTANCE PROGRAM (LIHEAP) PROGRAM INTEGRITY PLAN Approved: Date:_________________

Director:______________________ SECTION 1400 PROGRAM INTEGRITY PLAN SECTION 1400 PROGRAM INTEGRITY PLAN HHS added a new requirement to the LIHEAP State Plan for FFY’11. This is the LIHEAP Program Integrity Assessment Plan. All states are required to have a Plan in place that maximizes the integrity of LIHEAP by addressing the following areas: 1401 Enhancement of audit findings, corrective action plans, and follow-through for both the State and sub grantee agencies

1402 Enhancing program and fiscal monitoring

1403 Establish procedures and follow-through on fraud reporting mechanisms

1404 Verification of applicant identities

1405 Verification of Social Security Numbers

1406 Cross checking SSN’s against government systems/databases

1407 Verification of applicant income