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3. All appeals to be scheduled for a hearing must be forwarded to the OCS Administrator within three (3) working days from the date the appeal was received and date stamped. a. Contractor Agency Decision Correct. If the contractor agency which received the hearing request determines that the decision in question is in accordance with programmatic regulations, it will forward the appeal to DSSC/OCS within three (3) working days from the time that appeal is received for scheduling. b. Contractor Agency Decision Not Correct. If the contractor agency’s decision is incorrect, the contractor agency will award corrective action to the appellant and will present the applicant/client with a written statement with an explanation of the action. However, any corrective action will not interfere with, cancel or otherwise affect the right of the appellant to proceed with the hearing. If the appellant is satisfied with the corrective action or adjustment and wants to withdraw his request for a hearing, his withdrawal must be in writing. The agency which receives the written withdrawal will forward it to the OCS Administrator with a copy to the LIHEAP Program Manager, and notify the representative or the appellant, if known. c. Contractor Agency Staff Responsibility After Review. If the issue is not resolved to the satisfaction of the appellant after the agency conference or the appellant wants to proceed with the hearing, the agency receiving the appeal will notify the LIHEAP Program manager who will then: d. (1) Arrange for an appeal with the prescribed time limitations; (2) Written notification to appellant and representative if applicable, via certified mail, of date, time and location for the hearing. This notification must inform that if the appellant cannot attend hearing he/she should re-schedule the hearing as soon as possible. Failure of appellant to attend the hearing without prior notification to DSSC/OCS will result in an automatic dismissal of the case against the appellant. (3) Disclose to the applicant/client that his/her rights include the following: (a) Permitted to have a representative to accompany him or her to the hearing,