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preliminary stage will take no more than five (5) working days. If the applicant/client is still not satisfied with the determination and requests a formal hearing, the appropriate contractor agency will then make arrangements for a fair and impartial hearing. A. The opportunity for a hearing will include the right to appeal from the following: 1. A denial of benefits, in whole or in part; 2. A change in the amount of benefit; 3. The manner or form of payments;; 4. Undue delay in making payment adjustment or acting upon a request or application; 5. A denial of a request for a correction or a deletion in the case file. B. The objective of appeals and a Fair Hearing will be as follows: 1. To afford all applicants and clients an opportunity for impartial, objective review of decisions, actions and excessive delays in actions made by contractor agencies and DEAP; 2. To settle the issue or issues raised by the applicant/client in requesting a hearing and to produce a clear and definite decision setting forth the findings of DEAP; 3. To contribute to uniformity in the application of programmatic regulations; 4. To reveal aspects of programmatic regulations that are deficient, inequitable or constitute a misconstruction of law. C. Time limitations on right to appeal. An applicant/client must exercise his right to appeal within certain time limits. Appeals which do not meet the following time limitations will be dismissed without a hearing: 1. Ten (10) days from the date of written notice of a decision or action by a contractor agency. 2. Thirty (30) days from the date of any decision or action by a contractor agency or service provider when they did not send written notice because such notice was not required, thirty (30) days from their failure to act. Time limit from or the date of request for a fair hearing to a decision will be forty- five (45) days. D. Procedures to follow upon request for Fair Hearing by DEAP applicant/client.