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DIVISION OF STATE SERVICE CENTERS OFFICE OF COMMUNITY SERVICES DELAWARE ENERGY ASSISTANCE PROGRAM OPERATIONS MANUAL (DEAP) NUMBER: 200 Program: LIHEAP/RFP and Contracts STANDARD OPERATING PROCEDURE: LOW-INCOME HOME ENERGY ASSISTANCE PROGRAM (LIHEAP) RFP/CONTRACTS Approved: Date:_________________

Director:______________________ SECTION 200 RFP/CONTRACTS A. RFP In order to enter into a contract with non profits to administer most DEAP services, potential sub grantees/contractors must go through the State approved Request For Proposal (RFP) Process. Any contract awarded for professional services for $50,000 or more most win a contract by going through the RFP process and being approved by the system established by the State of Delaware. Professional services under the amount of $50,000 are not required to go through the RFP process to contract with the State of Delaware. Periodic RFP’s are prepared for various DEAP services. The largest RFP is completed for the bulk of DEAP services which includes intake, certification, data entry, vendor payments, etc. for the regular heating assistance program and the Summer electric component of the Summer Cooling Assistance Program (SCAP). RFP’s may be performed on a smaller scale for components of the Crisis Assistance Program, SCAP/Air Conditioner program, or Assurance 16 activities, if applicable. 201: RFP Process This process begins with a notification to DHSS’ Office of Procurement. This agency oversees the RFP process for all DHSS services. The LIHEAP Administrator contacts the Office of Procurement, Contracts Administrator, and informs of plans to put out an RFP. The general RFP process is outlined below, however, contact Contracts Administrator at the Office of Procurement to ensure that the process includes any updated procedures required to complete the process.