Single reporting line.

(a) The Agency shall establish a single reporting line to receive reports of suspected child abuse and neglect.

(b) The single reporting line shall be maintained by the Agency, with the assistance and support of the Metropolitan Police Department, and shall be staffed 24 hours a day, 7 days a week.

(c) Upon receiving reports on the single reporting line, the Agency shall:

(1) Review and screen the reports to collect relevant information from the source of the report; and

(2) Transmit the reports to the entity with responsibility under the laws of the District of Columbia, or the appropriate governmental entity in another jurisdiction, for investigation or provision of services.