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assessment, and consultation with the customer, will determine the appropriate activities and service connections to outline in the Detailed Individual Responsibility Plan (dIRP). Customers are strongly encouraged to participate in TEP, and other support services offered by DHS. Each customer will be referred to a primary service provider in TEP. The providers may be contracted vendors, sister agencies, community providers, or DHS administered programs. DHS is a primary partner in the implementation of the District of Columbia’s Workforce Innovation and Opportunity Act (WIOA) Unified State Plan, which is managed by the Workforce Investment Council (WIC).

Customers shall have access to all WIOA programing, services and work activities that support their goals outlined in the dIRP beyond those coordinated by DHS. Customers will submit supporting verifiable documentation for purposes of the work verification plan to DHS and receive credit toward compliance with the work participation requirements; provided these activities are addressed and agreed upon in the dIRP.

As a primary partner, DHS will have a staff person co-located at D.C.’s WIOA mandated “One-Stop” site located at one of D.C.’s American Job Centers (AJC). The AJC is where D.C. residents have access to all services that assist residents in evaluating and determining their career plans and service requirements. The “One-Stop” site assures that the training and support provided to job seekers also aligns with the needs of the D.C.’s employers for recruiting, training and retaining talent. In addition, DHS is committed to working with all WIOA partners to focus efforts and resources to ensure the needs of job seekers and workers with barriers to employment are effectively addressed in the AJC system. During the COVID-19 pandemic, DHS remains committed to maintaining the partnership with WIC, the One-Stop operator and other WIOA partners in a virtual environment.