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forwarding the case record. The originating center must forward the case record, including the newly- approved non-IDA application, within 2 days.

Application Requests Received by Mail 2.6.3

Application requests received by mail will be forwarded, if necessary, to the appropriate ESA location, however the application will not be considered as filed until the customer or his/her authorized representative is interviewed in person. ESAwill attempt to contact customers who send applications to advise them that they need to complete an in-person interview to officially file the application.

Application Review 2.6.4

A face-to-face interview with the applicant or his/her authorized representative is required for all applications for Interim Disability Assistance. During the application interview, the SSR will:

• inform the applicant of his/her rights and responsibilities; • explain the program and related services; • outline the conditions of eligibility and indicate what verification and information are necessary to determine eligibility; • advise the applicant of the opportunity to register to vote; • notify the applicant that information s/he provides will be matched by computer with information from other local, state and federal agencies; • complete the Authorization for Reimbursement of Interim Assistance, Form 340; • complete SSA Form 1696-U4, Appointment of Representative, authorizing an ESA designated organization, to act as the applicant's representative to SSA; • issue medical report forms, as needed; • complete social information form; and • explore and resolve any unclear or incomplete information.

Application Timeframes 2.6.5

Applications for Interim Disability Assistance must be processed within 60 days, counting from the day after the application was filed. A verification checklist, listing all information or actions still needed to determine eligibility must be issued through ACEDS and given to the applicant at the time the application is filed. The checklist and the date the application was filed are essential for the timely issuance of all application notices and timely disposition of the application.

If an applicant fails to provide all necessary verification by the tenth day following the application date, ACEDS will issue a Ten-Day Notice that lists the information or actions needed to complete the eligibility determination. If the applicant still has not provided all necessary verifications by the 30th day following the application date, ACEDS will issue a 30-Day notice that also reports what is needed to complete the eligibility determination.

If by the 60th day following date of application, the applicant has not provided all verifications, ACEDS will issue a denial notice and deny the application.

It is ESA's goal to complete the eligibility determination within ten days from the date that all information necessary to determine eligibility has been submitted.

Application Approvals 2.6.6