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Circumstances Under Which Overpayments are Not Collected for Nonparticipating Households 6.4.3 TANF When a group continues to receive TANF, all overpayments are collected by withholding a portion of the group’s TANF benefits to repay the overpayment. When a group with an outstanding overpayment no longer receives TANF, the Division of Payment and Collections is responsible for collecting outstanding overpayment claims. In some cases, the Division of Payment and Collections may write-off a claim for a non-participating household if the claim meets any of the following criteria: • all adult household members are deceased and the District is not planning to pursue collection from the estate; • the claim has been determined not cost-effective to collect, because the claim balance is $100 or less and the claim has been delinquent for 90 days or more; • the claim has been delinquent for three years; or • the household cannot be located. Claims meeting the termination and write-off criteria should be reported as terminated claims. Claims records should be maintained separately from other case information. When the remaining case record is destroyed, if the claim has not been fully recovered, the claim record will be maintained in the Overpayment Unit for three years after closure of the claim. A claim is closed only when it has been adjusted or reduced to $0. FS See TANF, except the Division of Payment and Collections may write-off a claim for a nonparticipating household if the claim meets any of the following criteria: • all adult household members are deceased and the District is not planning to pursue collection from the estate; • the claim has been delinquent for ten years; • the household cannot be located; or • the claim has been determined not cost-effective to collect, because the claim balance is $25 or less and the claim has been delinquent for 90 days or more. However, if the household has multiple overpayment claims against it that total $25 or more, then recovery actions can be taken. Reporting Overpayment 6.4.4 BOTH The SSR must submit the following information on Form 726, Report of Overpayment: • identifying information on the recipient (minimally name, SSN, and case number); • the day, month, and year the overpayment was discovered; • the type of overpayment alleged; • the time period covered by the claim; • the reason for the overpayment; and • the signature of the supervisor who reviews the submittal. The SSR must also submit documentation that supports the overpayment claim along with a copy of the case narrative that explains the reason for the overpayment and records when the overpayment was discovered.