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Each applicant has the right to be screened for expedited FS. If the applicant is eligible for expedited FS, the benefits, and an EBT card to access them, must be made available within seven days. Each applicant has the right to file an FS complaint which is forwarded to the United States Department of Agriculture. Each applicant has the right to request a fair hearing within 90 days following an adverse action. Each applicant has the right to request a waiver of the eligibility or recertification interview in an office of the Department because the individual has or is involved in one of the following: illness, dependent care responsibilities, mental or physical handicap, inclement weather, transportation difficulties, age sixty or older, or work schedule prevents individual from going to the service center.

The Department will determine on a case-by-case basis whether to reschedule an in-office interview or schedule a telephone or in-home interview.