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The SSR must provide a copy of the Notice of Requirement to Cooperate and Right to Claim Good Cause for Refusal to Cooperate in Child Support Enforcement form to the recipient at least once per year. If an applicant/recipient informs ESA of his/her intent to claim good cause for not cooperating with child support requirements, the SSR must inform CSED of this fact within five days of the claim of good cause if the claim arose during a redetermination or within five days of application approval.

REFERRAL TO CSED 2.4

ALL Upon receipt of a referral from ESA, CSED will contact the applicant/recipient for a meeting with CSED. At this meeting, CSED will inform the applicant/recipient again verbally and in writing of the right to claim good cause and the requirements applicable to good cause determinations. During this meeting, CSED will make a finding as to whether the applicant/recipient could reasonably be expected to provide information with regard to the non-custodial parent. In making the finding, CSED will consider: the age of the child for whom support is sought, the circumstances surrounding the conception of the child, the age and/or mental capacity of the applicant/recipient, the time that has elapsed since the customer last had contact with the alleged non-custodial parent, and whether the applicant/recipient is the parent of the child for whom support is sought. CSED has the responsibility to make a final determination of non-cooperation in all situations and informs IMA of the results. IMA applies sanctions based on the CSED findings. CSED will make a determination of good cause no later than 180 days from the date the applicant/recipient makes the claim. The determination period may exceed 180 days only if verification of required information will take longer and the applicant/recipient did not provide corroborative evidence within the period required.

COOPERATION ESTABLISHING PATERNITY AND SUPPORT 2.5

ALL As a condition of eligibility, each applicant has the responsibility to cooperate with CSED by: providing the name of the non-custodial parent of the child for whom assistance is sought; providing all relevant information about the absent parent to CSED such as: age or date of birth; last known home address; SSN; home and work telephone numbers; last known employer name and address occupation; union or trade association affiliation; schooling;