Page 5

ESA SNAP Policy Manual v 2.2.2 Separate Households ................................................................................................................. 19 2.2.3 Parents With Shared Custody of a Child .................................................................................... 19 2.3 Foster Children .................................................................................................................................. 20 2.4 Roomers and Boarders ...................................................................................................................... 20 2.4.1 Roomers ..................................................................................................................................... 20 2.4.2 Boarders ..................................................................................................................................... 21 2.4.3 Live-in Attendants ...................................................................................................................... 22 2.5 Persons Living in an Institution ......................................................................................................... 22 2.6 Residents of Drug Addiction and Alcohol Treatment Facilities ......................................................... 22 2.7 Ineligible Household Members ......................................................................................................... 23 2.7.1 Strikers ....................................................................................................................................... 23 Chapter 3. Filing an Application .................................................................................................................. 25 3.1 Submitting an Application ................................................................................................................. 25 3.1.1 Application Filing Date ............................................................................................................... 26 3.1.2 Who May File an Application ..................................................................................................... 26 3.1.3 Who May Sign an Application .................................................................................................... 28 3.2 Household’s Rights to Apply ............................................................................................................. 28 3.3 Assisting Customers .......................................................................................................................... 29 3.3.1 Applying for SNAP Through the SSA Office ................................................................................ 29 3.4 Date of Application ........................................................................................................................... 31 3.4.1 Applications Received During Business Hours ........................................................................... 31 3.4.2 Applications Received Outside Normal Business Hours ............................................................ 31 3.4.3 Online Applications .................................................................................................................... 31 3.4.4 Applications Received From SSA Offices .................................................................................... 31 3.4.5 Applications for Residents of a Public Institution ...................................................................... 31 3.5 Interview ........................................................................................................................................... 31 3.5.1 Same-Day Interviews ................................................................................................................. 33 3.5.2 Scheduling Interviews ................................................................................................................ 33 3.5.3 Applicant’s Right to Face-to-Face Interviews ............................................................................ 33 3.5.4 Telephone Interviews ................................................................................................................ 33 3.5.5 Missed Interview ........................................................................................................................ 34 3.5.6 Failure to Complete the Interview ............................................................................................. 34 3.5.7 Limited English Proficiency ........................................................................................................ 34 3.5.8 Privacy and Confidentiality ........................................................................................................ 34