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WIC Program Vision: A WIC participant is the most important person to enter the WIC office. A participant is not dependent on us. We are dependent on them. They are the purpose for our work. We are not doing a favor by serving the participant. It is the participant who is doing us a favor by letting us serve them. A participant is a person who brings us their wants. It is our job to handle their needs, with professionalism and efficiency, always with each participant in mind. –Adapted from Hot Pots restaurant menu, Customer Service statement

C. STATE AGENCY ORGANIZATION

STAFF MEMBER PRIMARY RESPONSIBILITES

Marcia Pessolano, MPH, RDN, CD-N State WIC Director T: (860) 509-8101 F: (860) 509-8391 E-mail: marcia.pessolano@ct.gov

Federal grants management Contracts and budgets WIC program policy Program planning and evaluation Program management & administration Information Technology & Fiscal Units’ oversight Certification and Eligibility

Amanda L. Moore, MPH, CLC State Nutrition Coordinator T: (860) 509-8055 F: (860) 509-8391 E-mail: amanda.moore@ct.gov

Supervisor of Nutrition Services Certification and Eligibility Local agency monitoring and evaluation review lead Local staff training, liaison & technical assistance State Plan Management and policies Grant management activities Local agency RFP development Outreach MIS/EBT

Marilyn Lonczak, MEd, RD, CLC Nutrition Consultant 2/ State Breastfeeding Coordinator T: (860) 509-8261 F: (860) 509-8391 E-mail: marilyn.lonczak@ct.gov

Breastfeeding promotion and support, planning and evaluation Breastfeeding Peer Counseling (back-up) State Plan Management and policies Local staff training, liaison & technical assistance Nutrition Risk Criteria (back-up) on RISC WIC & Head Start Better Together Collaboration (sustainability) Operational Adjustment (OA) proposal coordination Representative for WIC-DPH on CBC, Food Policy Council, SEPI-CT, and other interagency workgroups

Pamela Beaulieu, CLC Nutrition Consultant 2 T: (860) 509-7138 F: (860) 509-8391 E-mail: Pamela.Beaulieu@ct.gov

MIS/EBT and CT-WIC coordination CT-WIC HelpDesk (scheduling and clinic modules) CT-WIC Nutrition Unit Reporting liaison Local staff training, liaison & technical assistance Update/provide input on Local Agency Plans/State Plan Outreach WIC Shopper Amy Botello, RD, CLC Nutrition Consultant 2 T: (860) 509-7656 F: (860) 509-8391 E-mail: amy.botello@ct.gov

Nutrition Services & Certification Reviews Issue written reports/respond to corrective action plans Provide technical assistance Nutrition Assistant II training coordination Update/provide input on Local Agency plans/State Plan Outreach Digital Nutrition education materials project lead