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Program Functional Area 1: Management and Organization Goal 1: Ensure program integrity, cost-effectiveness, quality of services and accountability in the delivery of nutrition services in the provision of food benefits. By September 30, 2024 Objective 1.1: Convene monthly meetings (in-person or virtual) for local agency coordinators to ensure on-going communication and feedback loop. Objective 1.2: Actively participate in MyCT project in 2024 to improve ease of access for applicants and ensure compliance with confidentiality regulations. Objective 1.3: If funding is available, sponsor at least one leadership workshop for local agency management staff). Objective 1.4: Update DPH and WIC Continuity of Operations Plan (COOP) to include recommended USDA components and ensure alignment.

Objective Strategies/Activities Baseline Indicators Progress 1.1 Convene monthly meetings (in- person or virtual) for local agency coordinators to ensure on-going communication and feedback loop.

Schedule and facilitate at least 10 meetings with Program Coordinators to: • Review policies and procedures. • Discuss funding and staffing issues. • Review CT-WIC data availability and reports. • Other topics as determined. N/A Summary of meetings.

Improved compliance with policies and procedures.

Increased sharing of strategies regarding resource utilization and staff retention.

Improved use of data and discussions in LAP.

A total of 10 Program Coordinators’ meetings were convened via MS Teams in FY2024 to keep local agencies updated on funding; policies and procedures; formula availability; data management; the transition to electronic Farmers Market Nutrition Program benefits and more. Meetings provided an opportunity for local agency staff to share information on resource utilization, program operations, and other key topics.

State agency staff and partners presented at meetings on CT-WIC MIS system and other IT updates, partner referral opportunities such as CT Paid Leave, and on research partnerships such as Today’s Baby. 1.2 Actively participate in MyCT project in 2024 to improve ease of access for applicants and ensure compliance with confidentiality regulations. • Attend meetings. • Provide clarification and information regarding WIC Program Regulations and policies. • Develop MOU/MOA as needed N/A WIC Program successfully integrated into MyCT project and application. The WIC Director and State Nutrition Coordinator, as well as other relevant state agency staff attended regular meetings in FY2024 with the MyCT project team to finalize development efforts and prepare for launching the first phase of the site, which