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Describe how E&T case managers coordinate with other staff and services. Coordination can involve tracking E&T participation, sharing information that may be relevant to participation in E&T (e.g. information related to good cause or a work exemption), and referral to additional services. QUESTION RESPONSE FIELD How do E&T case managers coordinate with: SNAP eligibility staff SNAP E&T coordinators/case managers communicate directly with State E&T program staff who then communicate and coordinate with eligibility staff. Coordination occurs via CTPathways MIS system, e-mail, phone calls, and the ImpaCT eligibility system. How do E&T case managers coordinate with: State E&T staff State E&T program staff coordinate directly with E&T coordinators/case managers and providers via the CTPathways MIS system, e-mail, phone calls, virtual meetings and provider group meetings. How do E&T case managers coordinate with: Other E&T providers E&T providers communicate with other providers via a shared contact list. Providers are strongly encouraged to provide warm hand offs for participants to other providers. Coordination occurs via the CTPathways MIS system, e- mail, phone calls, virtual meetings and provider group meetings. How do E&T case managers coordinate with: Community resources SNAP E&T coordinators often refer participants to hyper local community resources outside of their organizations based on need. Coordinators will reach out directly to case managers at the applicable community resources. Examples include referral for adult basic education, English as a second language, housing authorities, food pantries or other service providers. How does the State agency ensure E&T participants receive targeted case management services through an efficient administrative process, per 7 CFR 273.7(c)(6)(ii)? Each E&T provider must have dedicated staff on site to provide case management services. This arrangement is administratively efficient and streamlines the customer experience. Annual reviews are conducted with each E&T provider which includes a review of case management. E&T coordinators must also enter monthly case notes in CTPathways MIS for E&T participants. How do your offered case management services support the participant in the E&T program and provide activities and resources that help the participant achieve program goals? Given that each E&T provider has a dedicated coordinator/case manager this allows for participants to receive individualized supports for any barriers and to help achieve program goals. Coordinators are expected to be well informed about the community resources available in their service area. Coordinators are also experts in the resources available to and within the providers organization. Since our largest partner is the CT State Community College system, each campus has services available for every student. These services include: academic tutoring services, laptop loaners, computer labs, food pantries, clothing closets, employment and resume services. How does the SNAP State agency ensure the case management services offered do not act as an impediment to successful participation in E&T? The case management process is explained to participants prior to their engagement in SNAP E&T components. An individual may be contacted via different communication methods (in person touchpoints, e- mail, phone calls, virtual meetings) to allow flexibility in receiving services. CT State Community College 1/28/26, 11:04 AM State Plan CT FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-ctfy26stateplan//index.html 27/96