b. Administrative Errors

An overpayment or underpayment shall be classified as an administrative error if the error was caused solely by actions taken by the department, the CCAP administrator or the Department of Labor or its designee. Administrative errors shall include, but not be limited to the following types of errors: errors caused by delays in processing applications or taking prompt action on changes that were reported timely; errors in determining eligibility, the benefit amount or the payment authorization period; data entry errors; errors caused by the incorrect application of state regulations, policy or procedures; and fraud committed by an individual who works for the CCAP program.