UPM 1015.10 - Informing the Assistance Unit

CONNECTICUT DEPARTMENT OF INCOME MAINTENANCEPRIVATE UNIFORM POLICY MANUAL ______________________________________________________________________________ Date: 4-1-87 Transmittal: UP-87-1 1015.10 ______________________________________________________________________________ Section: Type: Rights and Responsibilities POLICY ______________________________________________________________________________ Chapter: Program: AFDC Departmental Responsibilities AABD _______________________________________________________________ MA Subject: FS Informing the Assistance Unit ______________________________________________________________________________

1015.10 A. General Information

The Department must inform the assistance unit regarding the eligibility requirements of the programs administered by the Department, and regarding the unit's rights and responsibilities.

B. Policy Manual

The Department must allow the assistance unit or the unit's representative to examine the Department's policy manual during regular working hours and to reproduce without charge or at a reasonable cost certain manual materials.

C. Case Decisions

The Department must send the assistance unit a notice regarding the Department's determination of the unit's initial eligibility, and, subject to conditions described in Section 1570, adequate notice before taking action to change the unit's eligibility status or the amount of benefits.

D. Case Record

Subject to the restrictions described in Section 1020, the Department must allow the assistance unit or its representative, upon request to:

1. examine the unit's case record during regular working hours; and

2. obtain a free copy of the portions of the unit's case record which are relevant to a scheduled Fair Hearing.