6 Outreach, 2605(b)(3) - Assurance 3, 2605(c)(3)(A)

6.1 Select all outreach activities that you conduct that are designed to assure that eligible households are made aware of all LIHEAP assistance available: Place posters/flyers in local and county social service offices, offices of aging, Social Security offices, VA, etc. Publish articles in local newspapers or broadcast media announcements. Include inserts in energy vendor billings to inform individuals of the availability of all types of LIHEAP assistance. Mass mailing(s) to prior-year LIHEAP recipients. Inform low income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs. Execute interagency agreements with other low-income program offices to perform outreach to target groups. Web Posting Email Texting Events Social Media Other (specify): The state provides up-to-date information for residents and vendors through a dedicated website. Additionally, an Emergency Assistance Hotline is available at 1-800-842-1132 for immediate support. Information about the program is also available in our Regional Offices via the DSS Digital Network. The United Way of Connecticut offers program details and contact information through its DSS-funded 2-1-1 toll-free service, its website (www.211.org), and by texting CTWARM to 898211. This service provides information on energy assistance intake sites across the state. To ensure that Connecticut's most vulnerable residents have access to the LIHEAP resource, we have expanded application options. Households can now apply online, by email, by mail, or initiate an application via telephone, where we accept electronic signatures. Local Community Action Agencies also maintain updated websites with program information. Additionally, we hold annual meetings with our deliverable fuel vendors to keep them informed of any program changes. An early application period at the start of the program allows agencies to conduct outreach, particularly to households that are vulnerable or homebound. If any of the above questions require further explanation or clarification that could not be made in the fields provided, attach a document with said explanation here.