Connecticut Department of Social Services Uniform Policy Manual: 1555.30 Interim Activity - Processing Changes

CONNECTICUT DEPARTMENT OF INCOME MAINTENANCEPRIVATE UNIFORM POLICY MANUAL ______________________________________________________________________________ Date: 7-1-87 Transmittal: UP-87-2 1555.30 ______________________________________________________________________________ Section: Type: Eligibility Process POLICY ______________________________________________________________________________ Chapter: Program: AFDC Interim Activity AABD _______________________________________________________________ MA Subject: FS Processing Changes ______________________________________________________________________________

1555.30 A. Agency Action

1. The Department acts promptly to determine the effect on eligibility or benefit level whenever changes become known to the Department.

2. Prior to taking corrective action the Department:

a. determines the accuracy of the information upon which it is acting; and

b. may require verification of any reported information which is questionable.

B. Agency Timeliness Requirements

1. Mass Changes

Programmatic changes that require a mass modification of all or a portion of the case load are acted upon within the time constraints imposed by state or federal law.

2. Individual Case Changes

a. The Department takes corrective action within a reasonable period of time from the date it becomes aware of the change.

b. Whenever possible, the Department attempts to effect necessary actions within thirty calendar days after receiving notification of the change in circumstances.

c. If an adverse action notice is required, such notice is issued within ten calendar days after acquiring sufficient information to support the proposed action.