Connecticut Department of Social Services Uniform Policy Manual: 1505.15P Application Process - Contacting the Wrong District Office

CONNECTICUT DEPARTMENT OF SOCIAL SERVICESPRIVATE UNIFORM POLICY MANUAL ______________________________________________________________________________ Date: 9-1-06 Transmittal: UP-06-23 P-1505.15 ______________________________________________________________________________ Section: Type: Eligibility Process PROCEDURES ______________________________________________________________________________ Chapter: Program: AFDC The Application Process AABD ____________________________________________________________ MA Subject: FS Contacting the Wrong District Office ______________________________________________________________________________

P-1505.15 1. If the wrong District Office is contacted:

° inform the applicant of the right to file an ARF;

° explain that in order to obtain assistance the rest of the application process must be completed with the appropriate district;

° explain that the FS date of application is not established until the application is received by the appropriate district;

° inform the assistance unit of other probable processing delays, including expedited service processing.

2. Allow the ARF to be filed if the applicant insists on submitting it to the wrong district.

3. Forward the date stamped application to the correct office on the same day it is received.