Connecticut Department of Social Services Uniform Policy Manual: 1505.05P Application Process - Primary Steps in the Application Process

CONNECTICUT DEPARTMENT OF INCOME MAINTENANCEPRIVATE UNIFORM POLICY MANUAL _____________________________________________________________________________ Date: 11-15-90 Transmittal: UP-90-26 P-1505.05 ______________________________________________________________________________ Section: Type: Eligibility Process PROCEDURES ______________________________________________________________________________ Chapter: Program: AFDC The Application Process AABD ________________________________________________________________ MA Subject: FS Primary Steps in the Application Process ______________________________________________________________________________

P-1505.05 1. In general, take the following steps in processing an application:

° obtain a signed ARF and complete the initial screening;

° evaluate the ARF for entitlement to expedited service;

° schedule and complete the required application interview;

° make appropriate referrals, including referral to the Job Connection, Support or Health Track;

° complete the eligibility investigation;

° acquire verification;

° document all case actions and findings;

° determine eligibility and benefit level;

° certify or deny assistance;

° provide for the periodic review of eligible cases.

2. Explain the following to each applicant:

° the type of assistance available;

° programs for which the applicant may qualify;

° how to obtain assistance;

° general rights and responsibilities;

° the applicant's responsibilities in obtaining verification;

° the deadline for providing verification and how to get an extension;

° the Department's responsibilities in obtaining verification;

° requirements of the IEVS process;

CONNECTICUT DEPARTMENT OF INCOME MAINTENANCE UNIFORM POLICY MANUAL _____________________________________________________________________________ Date: 11-15-90 Transmittal: UP-90-26 P-1505.05 page 2 ______________________________________________________________________________ Section: Type: Eligibility Process PROCEDURES ______________________________________________________________________________ Chapter: Program: AFDC The Application Process AABD _______________________________________________________________ MA Subject: FS Primary Steps in the Application Process ______________________________________________________________________________

P-1505.05 2. (continued)

° the Department's responsibility for processing the application within the standard of promptness, and what factors may cause a delay;

° the Emergency Case Client Representative System;

° how to contact the Department to check the status of the application.

3. Provide sufficient information to allow the applicant to make informed choices about the programs for which he or she is applying before taking the application.