Connecticut Department of Social Services Uniform Policy Manual: 1020.10P Disclosure of Information - Disclosing Information to the Assistance Unit

CONNECTICUT DEPARTMENT OF INCOME MAINTENANCEPRIVATE UNIFORM POLICY MANUAL ______________________________________________________________________________ Date: 4-1-87 Transmittal: UP-87-1 P-1020.10 ______________________________________________________________________________ Section: Type: Rights and Responsibilities PROCEDURES ______________________________________________________________________________ Chapter: Program: AFDC Disclosure of Information AABD _______________________________________________________________ MA Subject: FS Disclosing Information to the Assistance Unit ______________________________________________________________________________

P-1020.10 1. If the assistance unit asks to see its case record during normal working hours, inform the unit that the request must be in writing.

2. Ask if there is something in particular the unit wishes to see.

3. Refer the case to the Program Supervisor, who decides whether to disclose the information.

4. If the Program Supervisor allows disclosure, set up a date and time for the assistance unit to read the case record. Reserve a quiet area in the office where the unit can examine the record.

5. Remove any material which is subject to the safeguarding provisions of Section 1020, and oversee the unit as it examines the record.

6. If the assistance unit is requesting to examine its record in preparation for a Fair Hearing, make copies of any pertinent material which the unit requests and allow the unit to keep the copies.

7. If the Program Supervisor does not allow disclosure, inform the assistance unit that it can challenge the denial by appealing to the Superior Court within 30 days.

8. Allow the assistance unit's representative to examine the unit's case record only with written authorization from the unit, and with the consent of the Program Supervisor.

9. Verify the identity of the representative before allowing him or her to examine the record.