Connecticut Department of Social Services Uniform Policy Manual: 1015.05P Departmental Responsibilities - Informing the Assistance Unit

CONNECTICUT DEPARTMENT OF INCOME MAINTENANCEPRIVATE UNIFORM POLICY MANUAL ______________________________________________________________________________ Date: 4-1-87 Transmittal: UP-87-1 P-1015.05 ______________________________________________________________________________ Section: Type: Rights and Responsibilities PROCEDURES ______________________________________________________________________________ Chapter: Program: AFDC Departmental Responsibilities AABD _______________________________________________________________ MA Subject: FS Informing the Assistance Unit ______________________________________________________________________________

P-1015.05 General Information

1. Give the assistance unit or anyone inquiring about assistance informational brochures explaining Departmental programs.

2. At the time of every application and redetermination give the assistance unit Form 1236 explaining the rights and responsibilities of applicants and recipients. Require the unit to sign and date the form. Keep a copy for the case record.

Policy Manual

1. Allow any interested party the opportunity to read the policy manual during normal working hours.

2. Mail any interested party the appropriate section of the policy manual if the party so requests.

Case Decisions

1. Send the assistance unit a notice explaining the eligibility decision at the time initial eligibility is determined, and whenever eligibility is redetermined.

2. Send the assistance unit proper notice, as described in Section 1570, whenever taking adverse action on the unit's case.

Case Record

If the assistance unit requests to see its case record, inform the unit of the Department's disclosure policy, and follow the procedures described in P-1020.