3.600.5 Program Review and Oversight
County department supervisory personnel and/or quality assurance staff shall review eligibility determinations (certifications, denials, and/or pending cases) monthly. Supervisory personnel and/or quality assurance staff shall: A. Review a minimum number of cases, including specific programs and/or actions, per month as outlined annually by the State Department based on the county department’s Colorado Works caseload size. The State Department will notify the county of the minimum number of cases to be reviewed. The county may elect to: 1. Create a plan to pull a random sample that includes at least the minimum number of Colorado Works cases set forth by the State Department and submit that plan to the State for approval. 2. Use the State prescribed random sample. B. Determine the correctness of eligibility determinations; C. Ensure correction of any errors within ten (10) business days or the time frame specified within the approved review plan; D. Maintain a record of the cases reviewed for audit purposes, including audit results and any required actions taken by the county. County departments must keep case file reviews for a minimum of three (3) years; and; E. Report these results and actions to the State on a monthly basis via the state prescribed process.