INTERFACE VERIFICATIONS

Interfaces are acceptable verification sources for the Adult Financial programs. Appropriate interfaces for verification purposes are described below. A. The Income and Eligibility Verification System (IEVS) provides for the exchange of information on clients with the SSA and the Colorado Department of Labor and Employment (DOLE). The county department shall query IEVS, using the client's, client's spouse's, and client's sponsors' SSNs. Source agency records shall be matched on a regular basis to identify potential earned and unearned income, and resources: 1. The following data shall be considered verified upon receipt: a. SSA (Beneficiary and Earnings Data Exchange (BENDEX) and State Data Exchange (SDX)) Social Security benefits, SSI, pensions, self-employment income, federal employee earnings; and, b. Unemployment benefits (UIB). 2. DOLE wage data shall not be considered verified upon receipt. a. Additional verification must be obtained to verify wage information. The county department shall request this information be provided by the client and/or his or her employer in writing. This information must be provided within eleven (11) days following the date of the county’s request or the case will be discontinued or denied following the policies outlined in Section 3.554. b. The county department shall query DOLE at initial application and at redetermination. 3. Prior to approval of grant payments, the county department shall, at a minimum, verify potential income or unemployment benefits for the client, client's spouse, and sponsor(s). 4. The county department shall act on all information received through IEVS within forty five (45) calendar days of receipt. 5. The county department shall not delay processing of IEVS beyond forty- five (45) calendar days on more than twenty (20) percent of the information targeted for follow-up, if: a. The reason that the action cannot be completed within forty-five

(45) calendar days is the nonreceipt of requested third party verification; and, b. Action is completed promptly, when third party verification is received or at the next time eligibility is redetermined, whichever is earlier. If action is completed when eligibility is redetermined and third party verification has not been received, the county department shall make its decision based on information provided by the client and any other information in its possession. 6. At initial application and at redetermination, a client shall be notified through a written statement provided on or with the application form that

(1) the information available through IEVS will be requested, and that such information will be used for determination of eligibility; (2) the information in IEVS must be verified through sources, such as collateral contacts with the client, when discrepancies are found by the county department; and,

(3) that the verified information may affect the client’s eligibility and grant payment amount. a. All verification types obtained by a collateral contact to validate or invalidate any IEVS discrepancy shall be documented; b. Case documentation shall be available in the case file or statewide automated system documenting the action taken on the case within forty-five (45) calendar days of initial receipt. Case documentation must include the purpose of the review of the IEVS, the action taken on the case, and how the county department made the determination and whether that determination supports the county’s action on the case. B. The State Verification Exchange System (SVES) may be used to verify social security number, SSA income, and Supplemental Security Income application status. SVES may also be used to identify potential marital status, potential resources, and other potential sources of income; additional verification may be necessary. C. The county department shall query the Public Assistance Reporting Information System (PARIS) at initial application and at redetermination to determine whether the client is receiving benefits in another state, veterans' benefits, or military wages or allotments. This information is not considered verified upon receipt and additional verification must be obtained to verify the information provided in PARIS. The county department shall request this information be provided by the client and/or the other state, veteran’s agency, or military branch in writing. D. For AND only the county department shall query the Systematic Alien Verification for Entitlements (SAVE) at initial application and at redetermination. Information obtained through SAVE is considered verified upon receipt. The purpose of the save query is to: 1. Determine whether a qualified non-citizen has a sponsor(s); and, 2. Verify the non-citizen registration number provided by the client and, if the number and name submitted do not match, refer the client to resolve the discrepancy, and if unable to resolve, take prompt action to terminate assistance to the client following the policies outlined in Section 3.554; and, 3. Determine the non-citizen's immigration status. E. The Colorado Department of Revenue, Division of Motor Vehicles (DMV), may be used by the county department to verify identity.