Quality Assurance (QA) Reviews

Official source

QA reviews are conducted during the annual federal QA review period, which is the twelve (12) month period from October 1 of each calendar year through September 30 of the following calendar year. A. QA reviews are federally mandated to provide: 1. A systematic method of measuring the validity of the SNAP caseload; 2. A basis for determining error rates; 3. A timely and continuous flow of information on which to base corrective action at all levels of administration; and, 4. A basis for establishing liability for errors that exceed the federal error rate target and the State's eligibility for an increased share of federal administrative funding and/or federal high-performance bonuses. B. Reviews are conducted on: 1. Active cases to determine if the household is eligible and, if eligible, whether the household is receiving the correct SNAP benefits. 2. Negative cases to determine if households that were denied or terminated were, in fact, not eligible to participate in SNAP and that the household received an accurate, timely notice as defined in sections 4.205.2, 4.209.1, and 4.608. The review of a negative case includes: a. A household case record review; b. An error analysis; c. Client notification; and, d. The reporting of review findings.

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Quality Assurance (QA) Reviews

Official source

QA reviews are conducted during the annual federal QA review period, which is the twelve (12) month period from October 1 of each calendar year through September 30 of the following calendar year. A. QA reviews are federally mandated to provide: 1. A systematic method of measuring the validity of the SNAP caseload; 2. A basis for determining error rates; 3. A timely and continuous flow of information on which to base corrective action at all levels of administration; and, 4. A basis for establishing liability for errors that exceed the federal error rate target and the State's eligibility for an increased share of federal administrative funding and/or federal high-performance bonuses. B. Reviews are conducted on: 1. Active cases to determine if the household is eligible and, if eligible, whether the household is receiving the correct SNAP benefits. 2. Negative cases to determine if households that were denied or terminated were, in fact, not eligible to participate in SNAP and that the household received an accurate, timely notice as defined in sections 4.205.2, 4.209.1, and 4.608. The review of a negative case includes: a. A household case record review; b. An error analysis; c. Client notification; and, d. The reporting of review findings.