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Before action is taken on reported changes and to determine the effect on benefits, additional verification is required in the following instances: A. Unclear Information 1. If the local office receives information about changes in a household's circumstances but cannot determine if or how the change will affect the household's benefits and the unclear information is: a. Fewer than sixty (60) days old relative to the current month of participation; and b. Was required to have been reported per simplified reporting rules; or c. Appears to present significantly conflicting information about the household’s circumstances from that used by the local office at the time of certification, including changes to the household’s categorical eligibility tier, then: The local office shall send a verification request notice requesting the household to provide the specific information or verification within ten (10) calendar days plus one (1) additional calendar day for mailing. Households participating in the Address Confidentiality Program (ACP) shall receive five (5) additional calendar days for mailing time. The local office shall assist the client in obtaining the verification if the household cannot obtain the information. If the household fails or refuses to provide the verification or to request assistance with obtaining the verification within the ten (10) calendar days plus one (1) additional calendar day for mailing timeframe, or five (5) additional calendar days mailing time for ACP households, the process for closing the case shall be initiated. The Notice of Action Form shall advise the household that a change occurred that could not be acted upon, that the case is being closed, and that the household must provide the needed verification if it wishes to continue participation in the program. The household may be required to reapply if the household takes the required action after a break in benefits of more than thirty (30) calendar days. 2. If the information is more than sixty (60) days old relative to the current month of participation, was not required to be reported, or does not present significantly conflicting information from that used by the agency at the time of certification, the local office shall not act on this information or require the household to provide the information until the household’s next recertification or periodic report. 3. Changes which result in increased SNAP benefits for a household shall be verified prior to adjusting the household’s allotment. If the household fails to provide verification, benefits shall remain at the original level until verification is obtained. B. Computer Matches Not Considered Verified Upon Receipt When information is received from a Prisoner Verification System indicating an individual is currently being held in a federal, state, or local detention or correctional institution for more than thirty (30) days or information is received from a Deceased Matching System indicating a household member has recently died, a notice of match shall be sent to the affected household prior to taking action to adjust or terminate the household’s benefits. The notice of match shall explain what information is needed to challenge the match and the consequences of failing to respond. The notice shall provide the household with ten (10) calendar days plus one (1) additional calendar day for mailing time to respond. Households participating in the ACP shall be provided five (5) additional calendar days for mailing time. If the household substantiates the match, fails to respond to the notice, or fails to provide sufficient verification to challenge the match results, the local office shall remove the subject individual from the SNAP household and adjust benefits accordingly following the procedures outlined in Section 4.604. If the household provides sufficient verification that the match is invalid, no further action shall be taken to remove the subject individual or adjust the household’s benefits. The case record shall be documented accordingly.