Frequently asked questions
Question Energy EBT SNAP What type of assistance is it? Cash Food How frequently is it issued? One time Monthly Do I have to apply? No Yes Can I withdraw the benefit as cash from an ATM? Yes No
Eligibility for Energy EBT is automatically determined at the time of a household's SNAP application, recertification or periodic report.
If you do not already receive another cash assistance program, such as Colorado Works or Old Age Pension:
The Energy EBT benefit will be issued onto your existing EBT card where your SNAP benefits are issued. If you cannot find your EBT card, call EBT Customer Service at 888.328.2656 for a replacement.
If you already receive another cash assistance program, such as Colorado Works or Old Age Pension:
The Energy EBT benefit will be issued in the same way as the other cash assistance. This could be by EBT card, direct deposit or a prepaid debit card.
Energy EBT can be used at any authorized retailer to make a purchase, to get cash back with a purchase, or to withdraw funds from an ATM with the EBT logo.
Please note:
There is a 32-cent fee each time you withdraw cash from an ATM; any additional ATM surcharge may apply.
Some retailers may allow cash withdrawals at their customer service desk.
EBT cards cannot be used at at any of the following prohibited locations:
Places licensed to sell malt, vinous or spirited liquors, including retail liquor stores, brewpubs and bars;
Places where gambling activities occur, such as casinos, racetracks or bingo halls;
Places that sell medical or retail marijuana or marijuana products;
Places that offer adult-oriented entertainment, including adult video stores, strip clubs and peep shows; and
Places whose primary business is the sale of firearms.
If a SNAP household meets the Energy EBT eligibility criteria at the time of their recertification or periodic report, then the household will receive the benefit at that time. A SNAP household cannot receive Energy EBT more than one time in a 12-month period.
Any Energy EBT benefits that are unused 274 days after issuance will be removed from your EBT account.
The Energy EBT benefit amount is a standard $21 for eligible SNAP households.
No. Energy EBT is cash assistance intended to help offset a household’s energy costs; however, Colorado does not direct how the cash assistance is used, except for that it cannot be used at prohibited locations (liquor and marijuana stores, casinos, etc.).
Yes. LEAP accepts applications between Nov. 1 and April 30. Visit LEAP for more information.
No.