6 Outreach, 2605(b)(3) - Assurance 3, 2605(c)(3)(A)

6.1 Select all outreach activities that you conduct that are designed to assure that eligible households are made aware of all LIHEAP assistance available: Place posters/flyers in local and county social service offices, offices of aging, Social Security offices, VA, etc. Publish articles in local newspapers or broadcast media announcements. Include inserts in energy vendor billings to inform individuals of the availability of all types of LIHEAP assistance. Mass mailing(s) to prior-year LIHEAP recipients. Inform low income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs. Execute interagency agreements with other low-income program offices to perform outreach to target groups. Web Posting Email Texting Events Social Media Other (specify): A media campaign is conducted each year that includes paid advertisements on television, interviews on major statewide news stations, interviews on a Spanish speaking network, ads on radio stations and monthly publications in local newspapers. The State maintains a website that provides eligibility information, a current application and instructions on the application process. Colorado LIHEAP also maintains a toll-free phone line, which is highly publicized. The customer service representatives provide information on the LIHEAP application process, answer questions, assist with taking applications over the phone and will provide the customer with instructions to access the application online or mail applications to interested households. The Colorado Department of Human Services maintains a website that provides information about the program, criteria, directions on how to apply, access to an application that can be downloaded and a link to an on-line application. If any of the above questions require further explanation or clarification that could not be made in the fields provided, attach a document with said explanation here.