12 Fair Hearings,2605(b)(13) - Assurance 13

Official source

12.1 How many fair hearings did the Grant recipient have in the prior federal Fiscal Year? 27 12.2 How many of those fair hearings resulted in the initial decision being reversed? 0 12.3 Describe any policy and/or procedural changes made in the last federal Fiscal Year as a result of fair hearings? N/A 12.4 Describe your fair hearing procedures for households whose applications are denied and/or not acted upon in a timely manner. Applicant households denied a LIHEAP benefit are sent a notice immediately upon denial with information on appeal rights. Applicants are given the right to request a review of their application at the county/contractor department within 10 days from the date of the notice, if they disagree with the action. Any applicant who chooses to bypass the local review with the county/contractor or disagrees with the outcome of the local conference may request a state hearing within 90 days of the date of notice. Applicant households may request a dispute resolution conference with the State LIHEAP office, if they believe the application was not acted upon in a timely manner. 12.5 When and how are applicants informed of these rights? The local county agencies and contractor mail the notices immediately upon denial with information on appeal rights. Applicant households are informed of these rights on the LIHEAP information sheet, which is provided along with a LIHEAP application to individual who is interested in applying for LIHEAP. If any of the above questions require further explanation or clarification that could not be made in the fields provided, attach a document with said explanation here.

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12 Fair Hearings,2605(b)(13) - Assurance 13

Official source

12.1 How many fair hearings did the Grant recipient have in the prior federal Fiscal Year? 27 12.2 How many of those fair hearings resulted in the initial decision being reversed? 0 12.3 Describe any policy and/or procedural changes made in the last federal Fiscal Year as a result of fair hearings? N/A 12.4 Describe your fair hearing procedures for households whose applications are denied and/or not acted upon in a timely manner. Applicant households denied a LIHEAP benefit are sent a notice immediately upon denial with information on appeal rights. Applicants are given the right to request a review of their application at the county/contractor department within 10 days from the date of the notice, if they disagree with the action. Any applicant who chooses to bypass the local review with the county/contractor or disagrees with the outcome of the local conference may request a state hearing within 90 days of the date of notice. Applicant households may request a dispute resolution conference with the State LIHEAP office, if they believe the application was not acted upon in a timely manner. 12.5 When and how are applicants informed of these rights? The local county agencies and contractor mail the notices immediately upon denial with information on appeal rights. Applicant households are informed of these rights on the LIHEAP information sheet, which is provided along with a LIHEAP application to individual who is interested in applying for LIHEAP. If any of the above questions require further explanation or clarification that could not be made in the fields provided, attach a document with said explanation here.