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CODE OF COLORADO REGULATIONS 10 CCR 2505-10 8.100 Medical Services Board

288 .20 The providers of benefits in the Department's medical assistance programs are instructed to use the identifying information to access an automated eligibility database to obtain the client's current or previous eligibility for medical assistance for a given date of service. 8.182 MEDICAL IDENTIFICATION CARD Each eligible client shall have a medical identification card issued from the state department's office to obtain medical services. 8.183 INSTRUCTIONS FOR HANDLING UNDELIVERED MEDICAL IDENTIFICATION CARDS The Post Office returns all undelivered Medical Identification Cards to the county departments when recipients are deceased, no longer at that address, etc. The following steps will be taken to assure delivery of cards to the recipient. A. If the address shown in the envelope window is incorrect or no longer valid, the county departments are not to make the address change for remailing on the returned envelope. Counties are to open the envelope, paste a white sticker over the incorrect address, type in the correct address, use a separate envelope with the corrected address, insert the Medical Identification Card Mailer, and remail the card and its carrier to the client's new (correct) address. (This includes out-of-state moves if the client remains eligible.) B. Counties shall immediately correct the address on the automated system. C. If the recipient is deceased, the county shall destroy the identification card and make appropriate change in the eligibility system. 8.190 ACUTE MEDICAL BENEFITS DETERMINATION 8.190.1 A client or provider may request a coverage determination for new acute medical benefits or services by submitting a written request to the Department. 8.190.1.A. Written requests shall include documentation on all the following criteria regarding the benefit or service: