Colorado WIC Program Policies and Procedures Section 1: Vendor and Farmer Management Revised: 10/01/2025
State WIC Responsibilities - Local Agency Communication and Training
Policy: The State WIC Benefit Delivery Unit (BDU) maintains routine communication and training processes for Local Agency Retailer Coordinators (LARC) through various methods.
Regulation: 7 CFR 246.12 (i), 7 CFR 246.4
Procedure/Additional Guidance: Communications and Training methods for Local Agencies include: ● WIC’s WORLD - the annual vendor training newsletter. ● Local Agency Newsletters and Weekly Digest Articles. ● Colorado WIC retailer training video. ● Compass Retailer Reports. ● Train-the-Trainer Sessions at store visits (e.g., monitoring, orientation, and informal). ● Technical Assistance with Vendor Complaints/Problems and Violations. ● Program Manual- Policy and Technical Guidance (e.g., Civil Rights Complaints). ● Vendor Handbook- Policies related to Disqualification/Sanctions. ● Quarterly conference calls with LARC to provide up-to-date information on vendor issues and program updates, and changes. ● Vendor Coordination training in the LA clinics can be provided on request. LARC should work with staff to provide training on retailer issues and procedures. ● Reports and Procedures (e.g., monitoring, orientation, pre-authorization,mandatory training, site visit, shelf surveys, etc.) are available on the ColoradoWIC.com website and upon request. ● LARC 101 Training. ● Food List Training.
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