Colorado WIC Program Policies and Procedures Section 11: Civil Rights Revised: 10/01/2018

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Civil Rights Training

Policy: All new employees must complete Civil Rights training as a standard component of new employee training. All Employees must complete annual training in the following Civil Rights-related areas:  Collection and use of civil rights data  Effective public notification systems  Complaint procedures  Compliance review techniques  Resolution of noncompliance  Requirements of reasonable accommodations of persons with disabilities  Requirements for language assistance  Conflict resolution  Customer service

Regulation: FNS Instruction 113-1

Procedure/Additional Guidance: Within 3 months of hire all new employees must complete Civil Rights training as part of the Level I Orientation Module, and document the completion in Compass under Operations – Staff – Staff Training.

Annually, all staff complete the required Civil Rights training and document the completion in Compass – Staff – Staff Training.