Privacy, Safety and Use of Information FAQs

How is Colorado Connect protecting my privacy and using my personal information when I apply?

Colorado Connect complies with health-industry-standard security protocols, which are designed to protect and ensure the privacy of your personal information. When you apply, you can choose to share your information only with Colorado Connect. That means:

We won’t ask for your immigration status.

The information you do provide is stored with Colorado Connect only, and we use it to determine your eligibility for financial help.

Colorado Connect does not share your personal information with federal partners for any purpose.

The information you provide when you apply cannot be used for immigration enforcement.

I received a letter from my health insurance company requesting a social security number for purposes of proving I have health coverage. Do I need to respond?

No. The reason your health insurance company sent this request and may continue to send requests is because they are required to ask for this information. However, you do not need to respond to the requests, and your health insurance plan and coverage will not be impacted by not responding. Our health insurance company partners are aware that Colorado Connect customers who enrolled through the OmniSalud program may not respond to these information requests.

Your coverage through Colorado Connect is considered qualifying minimum essential coverage. Additionally, the individual shared responsibility payment (sometimes referred to as a penalty) for not having health coverage was reduced to zero starting in tax year 2019. See the IRS website for more information .

Will I become a public charge if I enroll in a health insurance plan through OmniSalud?

No. When you apply for health insurance through the OmniSalud program, we do not ask for your immigration status. Additionally, the Department of Homeland Security (DHS) does not consider this type of health insurance coverage and assistance when making public charge determinations.

We know that the public charge rules continue to be a concern for immigrant families and their communities. Many of our certified enrollment sites and guides are knowledgeable about the public charge rule and how it affects families applying for certain public benefits. We will continue to work with our trusted community partners to ensure people have accurate information and can make informed decisions about applying for public benefits.

What’s the relationship between Colorado Connect and Connect for Health Colorado

Colorado Connect is a public benefit corporation that is owned and operated by Connect for Health Colorado. Each entity has its own application and shopping platforms with secure information databases. This allows us to offer additional health insurance products and financial help opportunities than what is available on Connect for Health Colorado.