.442 If the CWD is at fault for not completing the application process by the end of the second 30-day period, but the case file is not complete enough to determine eligibility, the CWD shall continue to process the original application and send the household a notice of action informing them that the application is being held pending. The household shall be advised of the action necessary to complete the application process and of the possible entitlement to retroactive benefits as a result of the CWD's failure to process the application in the second 30-day period.
5 rules
(a) The CWD shall allow the household at least 10 days to take the required action specified on the notice of action informing them of the pending status of their application. However, if the CWD has chosen the option of holding the application pending only until 30 days following the date of the initial request for the particular verification that was missing, and verification is not received by that 30th day, the CWD may deny the application without further notice to the household. (b) If the household fails to take the required action specified on the notice of action informing them of the pending status of their application, the CWD shall deny the application without further notice to the household.