.465 In-office Interviews During the Certification Period
3 rules
CWDs may request households to report for an in-office interview during the certification period, but may not require it. If a mutually acceptable location outside the office cannot be agreed upon by the household and the CWD, the interview shall take place in the office. HANDBOOK BEGINS HERE For example: the CWD may not require households to report en mass for an in-office interview during their certification period to review the household’s case files or for any other reason during the certification period. HANDBOOK ENDS HERE