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RECEPTION AND APPLICATION Regulations QUALITY CONTROL COOPERATION REQUIREMENTS 40-203 (Cont.)

CHAPTER 40-200 QUALITY CONTROL COOPERATION REQUIREMENTS

40-201 DEFINITIONS

40-201

.1 Quality Control Review - the state-mandated administrative system for documenting the extent of and reasons for errors in the determination of eligibility and payments.

.2 Annual Review Period - for quality control purposes the annual review period is October 1 through September 30.

40-203 ACTIONS WHICH RESULT IN NONCOOPERATION 40-203

.1 A refusal to cooperate in a quality control review without good cause by an individual in the assistance unit or a non-needy caretaker relative shall result in discontinuance for the entire assistance unit.

HANDBOOK BEGINS HERE

See Section 40-105.1 for recipient responsibility to cooperate.

HANDBOOK ENDS HERE

.11 The individual or the non-needy caretaker relative shall be given verbal or written notice of the consequence of refusal at the same time the demand to cooperate is made.

.2 Refusal to cooperate shall be found, except as provided in Section 40-209, when the individual:

.21 Directly expresses to the quality control reviewer a refusal to cooperate either by a letter or a telephone call, or during a face-to-face interview; or

.22 Fails to respond within 30 calendar days after the date he/she has signed the receipt for a certified letter requesting his/her cooperation; or

.23 Fails to attend a scheduled interview and then does not contact the quality control reviewer within ten calendar days of that failed interview to reschedule; or

.24 Fails to attend two scheduled interviews; or

.25 Fails to sign an authorization for release of information form when requested to do so in person by a quality control reviewer; or

CALIFORNIA-DSS-MANUAL-EAS MANUAL LETTER NO. EAS-98-03 Effective 7/1/98

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